Resources
On this page you will find information about the following topics:
You can find information for the companies included in the list below by clicking on the links for each.
When you visit each website you will be able to find information that is relevant to you, including:
- The accessible devices that they sell,
- The types of accessible services that are available,
- Information on accessible plans, discounts or add-ons,
- How to make appointments.
7-Eleven Speak Out Wireless – Main site
Bell – Accessibility services site
Bell – Main site
Bell MTS – Accessibility services site
Bell MTS – Main site
Chatr – Accessibility services site
Chatr – Main site
Cityfone – Accessibility services site
Cityfone – Main site
Eastlink – Accessibility services site
Eastlink – Main site
Fido – Accessibility services site
Fido – Main site
Fizz – Accessibility services site
Fizz – Main site
Freedom – Accessibility services site
Freedom Mobile – Main site
Ice Wireless – Accessibility services site
Ice Wireless – Main site
KMTS – Accessibility services site
KMTS – Main site
Koodo Mobile – Accessibility services site
Koodo Mobile – Main site
Lucky Mobile – Accessibility services site
Lucky Mobile – Main site
PC Mobile (Post-paid) – Main site
PC Mobile (Pre-paid) – Main site
Petro Canada Mobility – Main site
Public Mobile – Accessibility services site
Public Mobile – Main site
Primus Wireless – Accessibility services site
Primus Mobile – Main site
Rogers – Accessibility services site
Rogers – Main site
SaskTel – Accessibility services site
SaskTel – Main site
Shaw Mobile – Accessibility services site
Shaw Mobile – Main site
Sogetel – Main site (FRENCH ONLY)
Tbaytel – Accessibility services site
Tbaytel – Main site
TELUS – Accessibility services site
TELUS – Main site
Videotron – Accessibility services site
Videotron – Main site
Virgin – Accessibility services site
Virgin Mobile – Main site
Xplore Mobile – Accessibility services site
Xplore Mobile – Main site
You can find information for the companies included in the list below by clicking on the links for each.
When you visit each website you will be able to find information that is relevant to you, including:
- The accessible features of the devices that they sell;
- Information on accessing the features.
Alcatel
Apple
BlackBerry
Doro
Google
HTC
Huawei
Kyocera
LG
Motorola
Nokia
Samsung
- Click here to see what apps are available for Android devices.
- Click here to see what apps are available for the iPhone.
Most apps are easy to use and are designed to work well on your device’s screen. Apps let you do different things using your device. Some apps are developed with assistive technology to meet accessibility needs.
Most apps are free to download onto your smartphone, but there are some apps you do have to pay for before you can download them. It is important to remember though, that apps use data to run.
Click here for what you need to know about Text with 9-1-1.
For more information on how to register for Text with 9-1-1 with your wireless service provider, click on their link below.
7-Eleven Speak Out Wireless T9-1-1 registration page
Bell T9-1-1 registration page
Bell MTS T9-1-1 registration page
Chatr T9-1-1 registration page
Cityfone T9-1-1 registration page
Eastlink T9-1-1 registration page
Fido T9-1-1 registration page
Fizz T9-1-1 registration page
Freedom Mobile T9-1-1 registration page
Koodo Mobile T9-1-1 registration page
Lucky Mobile T9-1-1 registration page
Public Mobile T9-1-1 registration page
Primus Wireless T9-1-1 registration page
Rogers T9-1-1 registration page
SaskTel T9-1-1 registration page
Shaw Mobile T9-1-1 registration page
Tbaytel T9-1-1 registration page
TELUS T9-1-1 registration page
Videotron T9-1-1 registration page
Virgin Mobile T9-1-1 registration page
MRS allows people with a hearing or speech disability to make and receive telephone calls via text with the assistance of a relay operator. In an MRS call, the relay operator communicates with the person who has a hearing or speech disability via text and with the other party via voice.
- Teletypewriter (TTY) relay service
- Internet Protocol (IP) relay service
- A Teletypewriter, or TTY, device is a special device that lets people who are Deaf, Hard of Hearing, or speech-impaired use the telephone to communicate.
A TTY lets you use your phone by typing out messages instead of speaking and listening.
To access TTY from a compatible wireless device call 7-1-1.
- Internet Protocol relay, or IP relay, is a relay service that uses the Internet instead of the phone system.
IP Relay Service enables Deaf and Hard of Hearing individuals to place and receive text-based relay calls from their personal computer and/or mobile device. An IP Relay operator will connect an IP Relay caller to a voice party.
For more information about Message Relay Services offered by your wireless service provider, click on their link below.
Bell IP Relay Service
Bell Message Relay Service
Bell MTS IP Relay Service
Bell MTS Message Relay Service
Cityfone Message Relay Service
Freedom Mobile IP Relay Service
Freedom Mobile TTY
Primus Wireless IP Relay Service
Public Mobile IP Relay Service
SaskTel Message Relay Service
SaskTel IP Relay Service
Tbaytel IP Relay Service
Tbaytel TTY
The organizations included below are not endorsed by WirelessAccessibility.ca.
Canadian Radio-television and Telecommunications Commission (CRTC)
CRTC is an administrative tribunal that operates at arm’s length from the federal government. CRTC regulates and supervises broadcasting and telecommunications in the public interest.
Commission for Complaints for Telecom-television Services (CCTS)
The CCTS is Canada’s national, independent, industry-funded organization created to resolve complaints from consumers and small business retail telecom customers about telecommunications and television services fairly and free of charge.
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Canadian Association of the Deaf – Association des Sourds du Canada (CAD-ASC)
CAD-ASC is a national information, research and community action organization of Deaf people in Canada. CAD-ASC’s mandate is to protect and promote the needs, rights, and concerns of Deaf people who use American Sign Language (ASL) and langue des signes québécoise (LSQ) in Canada.
Canadian Hard of Hearing Association (CHHA)
CHHA is a consumer advocacy organization representing the needs of the nearly 4-million people living with hearing loss. With a network across Canada, CHHA works cooperatively with hearing loss professionals, service providers, government and provides life enhancing information, support, and advocacy to ensure people with hearing loss are able to overcome barriers in all aspects of their lives.
Canadian Hearing Services (CHS)
CHS provides clinical services, products, education, and is a source of information for the Deaf and hard of hearing.
Canadian National Society of the Deaf-Blind (CNSDB)
CNSDB advocates for new and improved services, promote public awareness of deaf-blind issues and gather and distribute information in order to help empower individuals who are deaf-blind to become full participants of society.
Deafness Advocacy Association Nova Scotia (DAANS)
DAANS works with the public, private and non-profit sectors to remove old barriers and prevent new barriers faced by an estimated 58,000 Deaf, hard of hearing, late deafened and Deafblind Nova Scotians in a variety of areas including communication access, education, employment, health, legal services and recreation.
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Communication Disabilities Access Canada (CDAC)
CDAC is a Canadian, non-profit organization that promotes social justice, inclusion and accessibility for people who have speech, language and communication disabilities, not caused by significant hearing loss.
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CNIB Foundation
The CNIB Foundation delivers innovative programs and advocacy that empower people impacted by blindness to live their dreams and tear down barriers to inclusion. The CNIB Foundation, Vision Loss Rehabilitation Canada and CNIB Deafblind Community Services make up the CNIB Group.