{"id":1842,"date":"2025-05-22T16:00:46","date_gmt":"2025-05-22T16:00:46","guid":{"rendered":"https:\/\/wirelessaccessibility.ca\/?page_id=1842"},"modified":"2025-09-26T16:42:13","modified_gmt":"2025-09-26T16:42:13","slug":"forfaits-et-services-accessibles","status":"publish","type":"page","link":"https:\/\/wirelessaccessibility.ca\/fr\/forfaits-et-services-accessibles\/","title":{"rendered":"Forfaits et services accessibles"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #ffffff;background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-title-center fusion-title-text fusion-title-size-one\" style=\"margin-top:10px;margin-bottom:15px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><h1 class=\"title-heading-center\" style=\"margin:0;\">Forfaits et services sans fil accessibles<\/h1><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #ffffff;background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1500px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p>Un fournisseur de services sans fil est une entreprise qui fournit des services d\u2019appels vocaux et de donn\u00e9es sans fil. Pour obtenir de l\u2019information sur un fournisseur, cliquez sur son nom dans la liste ci-dessous. Sur les sites web des fournisseurs, vous trouverez de l\u2019information sur les sujets suivants :<\/p>\n<ul>\n<li>Information sur les forfaits, les rabais ou les offres sp\u00e9cifiques en mati\u00e8re d\u2019accessibilit\u00e9<\/li>\n<li>Appareils dot\u00e9s de fonctions d\u2019accessibilit\u00e9 qu\u2019ils proposent<\/li>\n<li>Types de services offerts en mati\u00e8re d\u2019accessibilit\u00e9<\/li>\n<li>Modalit\u00e9s pour communiquer avec chaque fournisseur pour obtenir de l\u2019aide ou des informations<\/li>\n<\/ul>\n<p>Vous trouverez \u00e9galement des informations sur les diff\u00e9rentes fa\u00e7ons de faire part de vos commentaires \u00e0 un fournisseur de services concernant l\u2019accessibilit\u00e9 de ses produits et services, ou les \u00e9l\u00e9ments qu\u2019il inclut dans ses plans d\u2019accessibilit\u00e9 ou ses rapports d\u2019\u00e9tape.<\/p>\n<ul>\n<li>De nombreux fournisseurs de services incluent ces informations sur leur site consacr\u00e9 aux services d\u2019accessibilit\u00e9. Une fois sur leur site web, un moyen simple de trouver ces informations est de rechercher le mot \u00ab r\u00e9troaction \u00bb ou \u00ab commentaires \u00bb.<\/li>\n<li>Certains fournisseurs proposent un formulaire \u00e0 remplir et fournissent des liens vers ceux-ci.<\/li>\n<li>D\u2019autres fournisseurs de services peuvent vous renvoyer vers le site web de leur marque principale pour acc\u00e9der aux informations relatives aux commentaires.<\/li>\n<\/ul>\n<p>Si vous le souhaitez, vous pouvez soumettre vos commentaires de mani\u00e8re anonyme. Cependant, les fournisseurs de services seront peut-\u00eatre en mesure de mieux vous servir si vous leur fournissez votre nom et les autres informations qu\u2019ils vous demandent.<\/p>\n<\/div><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-2{margin-top:10px!important;margin-bottom:15px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-2{margin-top:10px!important;margin-bottom:10px!important;}}<\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:25px;margin-top:10px;margin-bottom:15px;\"><h2 class=\"title-heading-left\" style=\"margin:0;font-size:1em;\">Fournisseurs de services sans fil :<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p><a href=\"https:\/\/www.speakout7eleven.ca\" target=\"_blank\" rel=\"noopener noreferrer\">7-Eleven Speak Out Wireless \u2013 Page d\u2019accueil<\/a>\u00a0(en anglais seulement)<\/p>\n<p><a href=\"https:\/\/www.bell.ca\/Services_accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Bell \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/www.bell.ca\/Services_accessibilite\/Commentaires_Accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Bell &#8211; Lien direct vers le Formulaire de r\u00e9troaction sur l\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.chatrwireless.com\/fr\/soutien\/accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Chatr \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/assets.ctfassets.net\/8utyj17y1gom\/3JxKBtBwvstzs8Y9T3myp1\/55b6652ae78ece7cff78555a79cee587\/processus_de_r_troaction_sur_l_accessibilit__de_Rogers.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Chatr &#8211; Lien direct vers Processus de r\u00e9troaction<\/a> (PDF)<\/p>\n<p><a href=\"https:\/\/www.cogeco.ca\/fr\/accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Cogeco \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.eastlink.ca\/fr\/accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Eastlink \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.fido.ca\/accessibility?setLanguage=fr\" target=\"_blank\" rel=\"noopener noreferrer\">Fido \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/assets.ctfassets.net\/8utyj17y1gom\/3JxKBtBwvstzs8Y9T3myp1\/55b6652ae78ece7cff78555a79cee587\/processus_de_r_troaction_sur_l_accessibilit__de_Rogers.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Fido \u2013 Lien direct vers Processus de r\u00e9troaction<\/a> (PDF)<\/p>\n<p><a href=\"https:\/\/fizz.ca\/fr\/faq\/quels-sont-les-services-adaptes-mon-handicap\" target=\"_blank\" rel=\"noopener noreferrer\">Fizz \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/fizz.ca\/sites\/default\/files\/2023-07\/Descriptif%20du%20processus%20de%20r%C3%A9troaction%20Fizz_0.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Fizz \u2013 Lien direct vers Processus de r\u00e9troaction<\/a> (PDF)<br \/>\n<a href=\"https:\/\/www.videotron.com\/accessibilite\/retroaction?source=fizz\" target=\"_blank\" rel=\"noopener noreferrer\">Fizz \u2013 Lien direct vers le Formulaire de r\u00e9troaction sur l\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.freedommobile.ca\/en-CA\/accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">Freedom \u2013 Centre de services d\u2019accessibilit\u00e9<\/a>\u00a0(en anglais seulement)<br \/>\n<a href=\"https:\/\/www.freedommobile.ca\/en-CA\/accessibility\/feedback-form\" target=\"_blank\" rel=\"noopener noreferrer\">Freedom \u2013 Lien direct vers le formulaire en ligne<\/a> (en anglais seulement)<\/p>\n<p><a href=\"https:\/\/good2gomobile.ca\" target=\"_blank\" rel=\"noopener noreferrer\">good2go mobile \u2013 Page d\u2019accueil<\/a><\/p>\n<p><a href=\"https:\/\/www.icewireless.com\/accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">Ice Wireless \u2013 Centre de services d\u2019accessibilit\u00e9<\/a> (en anglais seulement)<\/p>\n<p><a href=\"https:\/\/www.kmts.ca\/support\/accessibility-services\" target=\"_blank\" rel=\"noopener noreferrer\">KMTS \u2013 Centre de services d\u2019accessibilit\u00e9<\/a>\u00a0(en anglais seulement)<\/p>\n<p><a href=\"https:\/\/www.koodomobile.com\/fr\/accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">Koodo Mobile \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/www.telus.com\/fr\/about\/accessibility\/help-us-improve?INTCMP=tcom_about_accessibility_tile_to_help-us-improve\" target=\"_blank\" rel=\"noopener noreferrer\">Koodo Mobile \u2013 Lien direct vers la page de r\u00e9troaction sur l\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.luckymobile.ca\/soutien\/forfaits-options\/accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Lucky Mobile \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/www.luckymobile.ca\/soutien\/pour-nous-joindre\/Commentaires-Accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Lucky Mobile \u2013 Lien direct vers le Formulaire de r\u00e9troaction sur l\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.pcmobile.ca\/fr\/accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">PC Mobile \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.publicmobile.ca\/fr\/accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">Public Mobile \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.rogers.com\/fr\/accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Rogers \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/assets.ctfassets.net\/8utyj17y1gom\/3JxKBtBwvstzs8Y9T3myp1\/55b6652ae78ece7cff78555a79cee587\/processus_de_r_troaction_sur_l_accessibilit__de_Rogers.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Rogers \u2013 Lien direct vers le Processus de r\u00e9troaction<\/a> (PDF)<br \/>\n<a href=\"https:\/\/www.rogers.com\/fr\/accessibilite\/formulaire-retroaction\" target=\"_blank\" rel=\"noopener noreferrer\">Rogers \u2013 Lien direct vers le Formulaire de r\u00e9troaction sur l\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.sasktel.com\/accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">SaskTel \u2013 Centre de services d\u2019accessibilit\u00e9<\/a>\u00a0(en anglais seulement)<br \/>\n<a href=\"https:\/\/www.sasktel.com\/wps\/wcm\/connect\/content\/home\/accessibility\/accessibility+contact+and+feedback\" target=\"_blank\" rel=\"noopener noreferrer\">SaskTel \u2013 Lien direct vers la page de r\u00e9troaction<\/a> (en anglais seulement)<br \/>\n<a href=\"https:\/\/www.sasktel.com\/wps\/wcm\/connect\/content\/home\/forms\/accessibility-feedback\/accessibility-feedback\" target=\"_blank\" rel=\"noopener noreferrer\">SaskTel \u2013 Lien direct vers le formulaire en ligne<\/a> (en anglais seulement)<\/p>\n<p><a href=\"https:\/\/sogetel.com\/mobilite\/produits-et-services-daccessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Sogetel \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.tbaytel.net\/Support\/Accessibility-Services\" target=\"_blank\" rel=\"noopener noreferrer\">Tbaytel \u2013 Centre de services d\u2019accessibilit\u00e9<\/a>\u00a0(en anglais seulement)<br \/>\n<a href=\"https:\/\/www.tbaytel.net\/Support\/Accessibility-Services\/Feedback\" target=\"_blank\" rel=\"noopener noreferrer\">Tbaytel \u2013 Lien direct vers la page de r\u00e9troaction<\/a> (en anglais seulement)<br \/>\n<a href=\"https:\/\/www.tbaytel.net\/Support\/Accessibility-Services\/Feedback\/Feedback-Form\" target=\"_blank\" rel=\"noopener noreferrer\">Tbaytel \u2013 Lien direct vers le formulaire en ligne<\/a> (en anglais seulement)<\/p>\n<p><a href=\"https:\/\/www.telus.com\/fr\/about\/accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">TELUS \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/www.telus.com\/fr\/about\/accessibility\/help-us-improve?INTCMP=tcom_about_accessibility_tile_to_help-us-improve\" target=\"_blank\" rel=\"noopener noreferrer\">TELUS \u2013 Lien direct vers la page de r\u00e9troaction sur l\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.videotron.com\/soutien\/accessibilite\" target=\"_blank\" rel=\"noopener noreferrer\">Vid\u00e9otron \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/www.videotron.com\/sites\/default\/files\/2023-07\/descriptif-du-processus-de-r%C3%A9troaction-videotron-v2.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Videotron \u2013 Lien direct vers le Descriptif du processus de r\u00e9troaction<\/a><\/p>\n<p><a href=\"https:\/\/www.virginmobile.ca\/fr\/support\/accessibility.html?etcid=VAN:154\" target=\"_blank\" rel=\"noopener noreferrer\">Virgin Mobile \u2013 Centre de services d\u2019accessibilit\u00e9<\/a><br \/>\n<a href=\"https:\/\/www.virginplus.ca\/fr\/support\/accessibility\/accessibility-feedback.html\" target=\"_blank\" rel=\"noopener noreferrer\">Virgin Mobile \u2013 Lien direct vers le Formulaire de r\u00e9troaction sur l\u2019accessibilit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/www.wightman.ca\/residential\/commitment-to-accessibility\" target=\"_blank\" rel=\"noopener noreferrer\">Wightman Telecom \u2013 Centre de services d\u2019accessibilit\u00e9<\/a>\u00a0(en anglais seulement)<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":671,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/pages\/1842"}],"collection":[{"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/users\/671"}],"replies":[{"embeddable":true,"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/comments?post=1842"}],"version-history":[{"count":13,"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/pages\/1842\/revisions"}],"predecessor-version":[{"id":1940,"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/pages\/1842\/revisions\/1940"}],"wp:attachment":[{"href":"https:\/\/wirelessaccessibility.ca\/fr\/wp-json\/wp\/v2\/media?parent=1842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}